Terms & conditions

The following terms and conditions apply to all companies and or persons that are attending any Workshop organised by SKM Consulting Scotland Limited. Please ensure you have read and understand the following:


Workshop means the service being offered by SKM Consulting Scotland Limited as advertised. Throughout the terms “we”, “us” and “our” refer to SKM Consulting Scotland Limited.

Client means any customer or business placing an order with SKM Consulting Scotland Limited, or on behalf of whom an order has been placed.

Booking/registration means the completed process through which the client completes a booking/registration form, sends payment to SKM Consulting Scotland Limited, and receives confirmation in writing that a booking is complete.

RegistrationFee means the fee for attending the Workshop.

Contract meaning the agreement entered on completion of the Workshop registration.


By completing the registration form, or booking directly, for a particular Workshop, you are agreeing to the terms and conditions set out below and they will be incorporated into the contract between us. You will ensure that your employees and any other person attending the Workshop on your behalf shall comply with these Terms. The contract is formed when we send you a booking confirmation.


The fee for attending the Workshop will be as stated in the Workshop description. All workshop payments must be paid in full at the time of booking. On the exception, and at the discretion of SKM Consulting Scotland Limited, where a deposit payment is permitted for a Workshop, full payment must be received within 7 days of your registration. Your registration will be cancelled if we have not received full payment within 7 days and the payment of any refund will be at our complete discretion.

Payment will be made directly to our bank account. We reserve the right to run price promotions as we think fit.


All tickets for the Workshop shall be non-refundable except as set out under Cancellationsand Change of Venue / Postponement below. However, if you are unable to attend the Workshop for any reason you may email us at steven@steven-clark.com to provide us with the name of a substitute to attend the Workshop on your behalf and on receipt of this email we shall make such substitution and allow the substitute access to the Workshop. If you are unable to provide a substitute to attend the Workshop on your behalf, you can request to move your Workshop booking to the next Workshop date. This must be completed within two weeks of the event and is at our discretion. We may at our discretion charge an administration fee of up to £20 for making such substitution or change of Workshop date.


There may be circumstances in which we need to cancel the Workshop. In such circumstances, we will provide you with a full refund of the amount of the Registration Fee that you have paid to us and we will make every effort to provide you with such refund within 60 days of the date of cancellation.


There may be circumstances in which we need to postpone the Workshop or change the venue at which the Workshop is to be held and if we do, we shall advise you of this as soon as we can. If the postponement is for more than 6 months after the publicised date of the Workshop or the replacement venue is more than 50 miles away from the publicised venue, you may cancel your ticket by emailing us at steven@steven-clark.com and we shall provide you with a full refund.


We shall not send you tickets for the Workshop. We will have your name on the attendee list and if you have paid the Registration Fee you shall be provided with access to the Workshop.


If you act in any way which in our opinion is likely to cause any harm or nuisance to any person at the Workshop, you will be required to leave the Workshop and we shall not be liable to refund your Registration Fee or any other payment.

You must comply at all times with the health and safety policy of the venue. You must comply with all requests from us or the venue with regard to health and safety and failure to do so will result in you being asked to leave the workshop (in which case no refund will be provided).

You must keep your personal belongings with you at all times and we accept no liability for any damage to, loss of or theft of any of your belongings or other items brought to the Workshop by you.


Unless otherwise stated, the copyright for any materials used at the Workshop (including course notes, slides, brochures, articles and case studies) belongs to us and may not be reproduced in any medium without our prior written consent.

You may use such materials for your own business purposes only and may not reproduce, publish or deal with such materials in any way for any commercial use.

We reserve the right to change the published programme (including the advertised speakers) or materials as we think fit.


We may wish to photograph or film the Workshop and reserve the right to do so for the purposes of promoting future workshops or otherwise. You consent to us (or any other person attending the Workshop) photographing or filming you. You may not photograph or video the Workshop without our prior consent.


You shall be responsible for making and paying for your own travel and accommodation arrangements to and from the Workshop. If you are late to the workshop or prevented from attending the Workshop due to travel delays or any other circumstances, we shall not be obliged to provide you with a refund or to wait to start the Workshop until you arrive. Lunch and light refreshments will be provided.


If you have any disability or medical condition that requires us to make special arrangements for you or any special dietary requirements, please email us at steven@steven-clark.com as soon as possible, or at least 2 weeks prior to the date of the Workshop.


We are committed to providing a high-quality service to all our clients. In the unlikely event of conflict or complaint, please contact Steven Clark at steven@steven-clark.com, who will make every effort to resolve the problem. We reserve the right to judge each case separately and any decision will not be considered a precedent.


We are committed to protecting your personal data. As we hold some personal data about you, and to comply with the General Data Protection Regulation (GDPR), we need to make you aware of the following.

We will communicate with you using the contact details provided on the Registration Form for the purposes of the Workshop. The basic contact information collected, include your name, email address and telephone number. You have the right to access any information that is held about you and amend it if necessary. You can request access to your personal data by emailing us at steven@steven-clark.com.

To request that your personal data be deleted from our records please send an email to steven@steven-clark.com. Before we can complete your request, you will need to verify your identity to us by confirming your full name and email address. If you wish to unsubscribe from email marketing, you can click the ‘Unsubscribe’ link at the bottom of any email we send to you.


Whilst every reasonable precaution is taken by us to ensure security and safety at the workshop, we shall not in any way be liable for any loss or damage suffered by you whatsoever in relation to the Workshop, save that nothing in these Terms shall be deemed to limit the liability of any person for death or personal injury caused by negligence.

Nothing in these Terms shall exclude or limit our liability for death or personal injury caused by negligence or for any liability which cannot be excluded or limited under applicable law.

Our total liability for any matter arising out of the Contract shall in all circumstances be limited to the price paid by you for the Workshop and we shall not in any circumstances be liable to you for any consequential loss whatsoever.


Our sole liability in relation to any cancellation, postponement or change of venue shall be limited to the price paid by you for such Workshop and we shall not be liable under any circumstances for any consequential losses.

Force Majeure

We will not be liable for failure to hold a Workshop if such failure is as a result of Acts of God (including fire, flood, earthquake, storm, hurricane or other natural disaster), war, invasion, act of foreign enemies, hostilities (regardless of whether war is declared), civil war, rebellion, revolution, insurrection, military or usurped power or confiscation, terrorist activities, nationalisation, government sanction, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service.

Governing law

These Terms shall be governed by English Law and your hereby submit to the exclusive jurisdiction of the Courts of England and Wales.

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